288k's Privacy Policy
Your personal information is completely safe with us. In this policy we have clearly stated what information is collected, why it is collected, and how it is kept secure.
Introduction & Scope
288k ("we", "our") operates a safe and reliable online gaming platform for players in Bangladesh. This privacy policy ("Policy") explains how 288k collects, uses, stores, and discloses users' personal information.
This Policy applies to our website (https://288k.mom) and all associated services. By using our platform or creating an account, you are agreeing to the terms of this Policy. If you have any questions about this Policy, please contact us at [email protected].
We continually improve our security measures and keep all your information secure through SSL encryption technology. If any changes are made to this Policy, we will post an update on the website.
What Information We Collect
We collect only the information needed to operate the platform properly and to provide you with a better service.
Personal Identity Information
Information you provide at the time of account registration, such as:
- Full name
- Email address
- Mobile number
- Date of birth (for age verification)
- National ID number (where identity verification is required)
Financial Transaction Information
Information required during deposits and withdrawals, such as:
- bKash, Nagad or Rocket number
- Bank account details (where applicable)
- Transaction amount and time
- Type of payment method
User Activity Information
Information about your use of the platform, such as:
- Gaming history and preferences
- Login times and session details
- Use of bonuses and promotional offers
- Records of contact with customer support
Technical Data
Technical information collected automatically, such as:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session tracking information
- Referral URL and page visit information
Purpose of Data Use
288k uses the collected information for the following purposes only and under no circumstances uses it beyond these.
Account Management and Verification
Personal information is used to create, manage, and secure your account. Age verification ensures that only individuals aged 21 or older are using the platform.
Financial Transaction Processing
Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Transaction information is monitored to prevent fraud and money laundering.
Providing Customer Support
Contact information is used to resolve your complaints, questions, or requests. Our 24/7 live chat and email support team is always ready to assist you.
Improving Service Quality
By analyzing user behavior and preferences, we make the platform easier, faster, and more enjoyable. Data is analyzed to identify technical issues and ensure platform performance.
Maintaining Security and a Fair Environment
Information is monitored to detect suspicious activity, prevent fraud, and ensure responsible gaming. Ensuring fair play is our top priority.
Sharing Information with Third Parties
288k never sells your personal information. Information is shared with third parties only in the specific circumstances below.
Service Provider Partners
Necessary information may be shared with selected service providers for payment processing, software infrastructure, and technical support. These partners operate under strict confidentiality agreements and may only use the information for the specific purpose of completing their assigned tasks.
Legal Obligations
Information may be disclosed where required by a court order, a lawful request from a law enforcement authority, or applicable legal obligations. In such cases we will always strive to protect your interests.
Fraud Prevention
Limited information may be exchanged with relevant parties to detect and prevent fraudulent activity and to ensure the safety of all users.
Business Changes
If 288k undergoes a merger, acquisition, or asset transfer in the future, user information may be transferred to the relevant new entity. You will be notified in advance in such a case.
Cookie and Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. 288k uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and keep the platform functioning properly
- Functional cookies: To remember your preferences and language settings
- Analytics cookies: To analyze user behavior and improve the platform
Cookie Controls
You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work correctly. Contact us with any questions about cookies.
Data Protection Measures
We use industry-standard security technology to keep your information secure.
SSL Encryption
Our platform uses SSL/TLS encryption technology, which encrypts all information transmitted between your browser and our servers. This prevents third parties from reading or modifying the information.
Secure Servers
Your information is stored in secure data centers. Firewalls, regular security audits, and access controls are used to prevent unauthorized access.
Limited Access
Only authorized staff can access your information, and only as needed for specific tasks. All staff undergo strict privacy training.
Steps in the Event of a Security Breach
In the event of a data breach, we will immediately notify affected users and take swift action to minimize harm. If you notice any suspicious activity on your account, please contact us at [email protected].
User Rights
You have certain important rights regarding your personal information. 288k respects those rights.
Right to Access Information
You have the right to know what information we hold about you. On request, we will provide you with a copy of that information.
Right to Correct Information
If there is an error in your stored information, you may request that it be corrected. This can be done through account settings or via support.
Right to Delete Information
In certain circumstances you may request deletion of your personal information, however some information may be retained for legal or security reasons.
Right to Restrict Processing
In certain cases you may request that the processing of your information be restricted, particularly where the accuracy of the information is in dispute.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format that you can transfer elsewhere.
Right to Object
You have the right to object to the processing of your information for marketing purposes or in certain other specific cases.
How to Exercise Your Rights
To exercise any of the above rights, email [email protected] or contact our 24/7 live chat. We will process your request in a timely manner and, if a request cannot be fulfilled for any reason, we will clearly inform you of this.
Data Retention Period
General Retention Policy
We retain your information only for as long as necessary to fulfill the purpose for which it was collected or as required to comply with legal obligations. Some information is retained for a set period both while your account is active and after it is closed.
Financial Transaction Records
Financial transaction records must be retained for an extended period due to legal and regulatory obligations. These records are also kept for fraud prevention and dispute resolution.
Data Deletion Policy
When the legal or operational need to retain information has ended, it is securely deleted or anonymized. Certain information may be retained for the applicable period even after an account is closed.
Protection of Minors
Age Restriction
288k is for individuals aged 21 or older only. We do not knowingly collect or store information from anyone under the age of 21. Age is verified at the time of account creation, and if a user is confirmed to be under 21, their account and associated information will be deleted immediately.
If you believe a minor is using our platform, please let us know at [email protected]. For more information on responsible gaming, visit our Responsible Gaming page.
Changes to the Policy
Update Notifications
288k may review and update this privacy policy from time to time. If there are any significant changes, we will post a notice on the website and update the "Last updated" date at the top of the page. Continued use of the platform after an update will be taken as your acceptance of the revised policy.
We recommend reviewing this policy regularly so that you are always informed about how your information is being managed.
Related Policies
This privacy policy should be read together with our Terms and Conditions and Responsible Gaming policy. Together, these documents form the terms of your participation at 288k.
Your information is secure — get started now
Your privacy is the highest priority at 288k. Enjoy gaming in a safe environment.
288k Login